Support Worker Challenging and Complex Behaviour Service

Main Duties
1. To work with a staff team, service users and outside agencies to ensure that the service continues to meet the needs of individual service users.
2. To participate in regular supervision and attend staff meetings.
3. To ensure that accurate records are maintained at all times and that other reports are appropriately produced as required.
4. To understand the service user with complex needs and challenging behaviours.
5. To participate in training as required and ensure that acquired skills and knowledge are applied in the work place.
6. To support service users in developing a range of appropriate relationships with other people.
7. To assist service users in maintaining hygienic standards and observe Legal and Health and Safety standards.
8. To assist service users in the preparation of meals and beverages, shopping, laundry, and any other aspects of daily living.
9. To assist service users in all aspects of personal care including where appropriate moving and handling, washing, dressing, toileting and all other intimate personal care needs dependent on the situation.
10. To support/ assist service users in maintaining links with the local community, activities of interest, attending appointments, obtaining medication any any other areas of need identified for them.
11. To carry out duties as a Key Worker.
12. To be aware of and support service users with their emotional, cultural, spiritual and practical needs.
13. To act as designated responsible person as required and take part in awake night and sleep- in duties as required.
14. To participate in the admissions process, assessments, reviews and individual care planning system.